Important Coronavirus Update – March 27, 2020
LifeStream Provides Support for Community During COVID-19
LifeStream is committed to fulfilling our mission of “Creating Hope, Supporting Recovery and Promoting Health” every day of the year, and the importance of our work is even more apparent in times like these when our communities are facing unpredictable and unprecedented challenges. The outbreak of COVID-19 impacts each person’s mental wellbeing in different ways: some may feel anxious, stressed, or fearful while others may feel ambivalent or even frustrated. And still others will experience compounding effects based on mental illnesses they are already navigating in their everyday lives. LifeStream is here for our community as a resource and a partner. Currently our facilities are operational, and we are taking proactive steps to keep our consumers and staff safe while meeting the critical needs of our community.
As the behavioral health care provider serving our communities for over 49 years, we are dedicated to supporting you and your mental health during this unprecedented time. We are committed to being a source of strength, stability and service. We continue to act with responsiveness and responsibility. We will meet this moment with a deep sense of accountability to each other. Even as “social distancing” becomes the new normal, it is the principle of community and a feeling of connectedness that drives us.
Crisis services will remain available 24/7 at our Access Centers located in Lake and Citrus Counties. If you are in crisis, please call our hotline at 1-866-355-9394.
We have also set up a hotline for LifeStream staff as well at the community to call if you have questions about services, or just feel you need someone to speak to. That number is: 352-408-6625. You can find more detailed information by visiting our website at www.lsbc.net or follow us on Facebook.
You are not alone—reach out if you need support
Important Coronavirus Update – March 20, 2020
LifeStream is taking every measure to protect our staff, consumers and communities during this difficult situation. The news reports and uncertainties concerning coronavirus disease 19 (COVID-19) have many of us feeling anxious. LifeStream is closely monitoring information provided by key government, regulatory and local entities. In the interest of protecting the health and safety of our consumers, staff and our community, the following program information is provided.
Facility Services and Programs
At this time, our facilities and programs are fully operational. We are monitoring consumers and staff for symptoms. We are taking proactive steps to keep our consumers and team members safe while serving the critical needs of our community. We are actively monitoring and responding to all recommendations made by the CDC and our local regulatory and health authorities.
Our Facilities Team continues to deep clean our lobbies, offices and common areas and high touch surfaces regularly.
Crisis services will remain available 24/7 at our Access Centers located in Lake and Citrus Counties. If you are in crisis, please call our hotline at 1-866-355-9394 or our hospital at 352-315-7800.
We are actively working with our referral sources to ensure all necessary medical precautions are taken prior to any new admission. We have instituted protocols to provide staff with the tools and knowledge to avoid exposure to the virus.
If you have an appointment, please plan to keep it unless you have a cough, fever or other respiratory problems. Out clerical staff may contact you the day before your appointment to do a phone screen and to check on your wellness. You may contact your outpatient clinic if you have any questions or concerns regarding your scheduled appointment. All consumers will be screened for symptoms and have their temperature checked prior to entering any LifeStream facility.
We have distributed additional information for all employees on hand washing and hand sanitation.
In order to protect our consumers and staff, the following is in effect until further notice:
All in-person visitation has been suspended at all LifeStream’s inpatient and residential programs. Our consumers will be able to talk to their families and support systems telephonically.
The CDC recommends individuals and families follow everyday preventative measures,
- Covering coughs and sneezes with a tissue, then disposing of the tissue
in the trash.
- Washing hands often with soap and water for at least 20 seconds;
especially after using the bathroom, before eating, and after blowing your
nose, coughing or sneezing.
- If soap and water are not readily available, use of 60-95% alcohol-based
hand sanitizer is recommended.
- Routinely clean frequently touched surfaces and objects.
- Stay home when you are sick or experiencing symptoms such as cough,
fever or other respiratory problems.
The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory illnesses, including coronavirus. You should only wear a mask if a health care professional recommends it or if you have the virus and are showing symptoms.
Thank you for your cooperation and for being an advocate for the health of your loved ones and all consumers in our care.
Jonathan M. Cherry
LifeStream Behavioral Center
Helpful websites with information about the Coronavirus
Center for Disease Control (CDC Main Page):
Psychology Today: How to talk with your kids about the coronavirus outbreak
National Alliance for Mental Illness (NAMI): Tips for people with Mental Illness