LifeStream’s Financial Services Program
Do you have billing questions or need further assistance?
To speak with someone about your bill, to pay your bill, or to make payment arrangements over the phone – please call one of LifeStream’s Billing Department Representatives at (352) 315-7500.
Health Plan Billing:
LifeStream accepts most major health plans, including Medicare and Medicaid. If LifeStream has received the information needed to bill your health plan, we will bill them for the services rendered on your behalf as a courtesy to you.
You are generally responsible for your co-pays, co-insurance, deductibles, and out-of-pocket expenses related to the services you receive from LifeStream.
While you will receive a copy of your statement promptly, it typically takes from 45-60 days for your insurance company to make a payment on your bill. We will be happy to share with you any information we receive from your insurance carrier. However, for answers about insurance payments, deductibles, and co-insurance payments, you will generally need to contact your insurance company directly.
LifeStream is committed to excellence in providing quality behavioral healthcare while serving the needs of our community. If you need help paying your bill, Financial Assistance may be available to consumers who have limited or no resources to pay for emergent or medically necessary services rendered at LifeStream.
How Do I Qualify for Financial Assistance?
Financial assistance is based on information such as your yearly income, assets, and family size.
If a validated financial statement application reflects an income at or below 200% of the most current Federal Poverty Level for the stated family size, the account will likely qualify for financial assistance.
The Federal Poverty Guidelines can be found at https://aspe.hhs.gov/poverty-guidelines
How Can I Apply for Financial Assistance?
To apply for financial assistance, please review our financial assistance policies, and complete a Financial Statement.
- Application for Financial Assistance / Financial Statement
- Application for Financial Assistance / Financial Statement (Spanish)
LSBC Financial Assistance Policies
- Financial Assistance Policies (Download)
- Financial Assistance Policies (Spanish)
- Financial Assistance Policies- Plain language
- Financial Assistance Policies- Plain language (Spanish)
Billing, Insurance & Payment Information
Consumer Billing and Collection Policies
- Insurance Verification
- Uncompensated Care
- Billing of convenience and Med/surgical supplies
- Collection of billed charges
- Deductions from Revenue
- Outpatient Fee Assessment & Collections
Hospital Price Transparency:
Pursuant to Section 2718(e) of the Public Health Service Act, LifeStream Behavioral Center’s Hospital Unit is required to make public our standard charges for all items and services provided by our hospital.
LifeStream’s Hospital Unit is defined as its 46-bed licensed, free-standing psychiatric hospital unit located at 2020 Tally Road in Leesburg, Florida within Lake County.
This disclosure contains all of LifeStream’s standard charges as well as other information required by the standards. Updated annually, any charges not specifically listed within our disclosure are items or services are presumably not currently offered or provided in our hospital unit setting.
We believe this disclosure allows our hospital consumers to make comparisons of common shoppable hospital services across health care settings.
LifeStream Behavioral Center is committed to price transparency and offers price estimates to prospective consumers through our Billing Department by contacting us at (352) 315-7500.
How do I obtain Price Estimates?
Many factors can influence the estimated cost for your treatment at LifeStream including what kind of care you need as well as your health plan coverage. LifeStream is pleased to offer price estimates through our Billing Department for prospective consumers to bring better clarify and understanding to your investment in advance of your purchase of behavioral healthcare services.
You may also find the following link helpful in finding pricing data for all of your healthcare needs: https://pricing.floridahealthfinder.gov/